About Armored Insurance

Justin Roan

Owner

Office Phone: 509-856-7138

With over 16 years of experience, I'm committed to helping families and businesses meet their insurance needs. As the owner of Armored Insurance, I strive to provide expert guidance to ensure clients receive the coverage that fits their unique requirements.

I'm also a proud father to two boys, Ezekiel and Hezekiah, and have been married to my beautiful wife Alexandra for 15 years. I served in the US Navy as a young man, completing three overseas tours in Bahrain, Qatar, and Okinawa, and even spent a few years building helicopters in AZ. This experience has shaped my sense of service, discipline, and dedication to others.

I am also passionate about my faith, active in our Church community and serving within the body. I enjoy spending quality time with my family, especially with our children while they are young.

I'm honored to lead our team at Armored Insurance which boasts over 30 years of combined industry experience. Together, we will work tirelessly to ensure each client receives the right policy for the right risk, all while providing competitive premiums.

Jeremy Carollo

Agent

Office Phone: 509-859-6696

With nearly a decade of experience as an insurance agent, I have had the privilege of serving the Kittitas Valley community, a place I've called home for most of my life. My professional background spans the construction industry and restaurant management, giving me a diverse skill set that I apply to my work in insurance.

Above all, my greatest achievement is being a father. Raising my son is my highest priority, and I take great pride in setting a positive example through honesty and integrity. I hold myself to the highest standards in my personal and professional life, striving to be a role model for him and others.

My goal is to support our community by helping individuals and businesses achieve their personal and professional goals while ensuring they are protected against life's unexpected events.

Mary Ponsness

Personal Lines Account Executive

Office Phone: 509-856-7138

I have recently joined the Armored team as a Producer to support Justin in his expanding business. Previously, I owned an agency, and I am now enjoying a semi-retired lifestyle. My husband and I reside in Moses Lake, Washington, where we are proud parents of five grown children and grandparents to four. We take great pleasure in traveling whenever possible.

I am passionate about the insurance industry and am dedicated to helping people navigate the ever-evolving landscape of insurance. I look forward to collaborating with each of you.

Amy Bargelt

Agent

Office Phone: 509-760-1410

With over five years of hands-on experience in property restoration and a year and a half as a licensed insurance agent, I bring a well-rounded perspective to helping clients protect what matters most. My background gives me unique insight into the claims process, allowing me to guide clients with both expertise and empathy. Whether you’re insuring your home, business, or personal assets, I’m here to make sure you’re covered with confidence.

Outside of work, I’m a proud parent to my amazing son and enjoy spending quality time with him whenever I can.

Dave Ponsness

Customer Service Representative

Office Phone: 509-856-7138

I have recently had the privilege to join the Armored team. It is great to see how the business is expanding as more and more are coming to us, and it is our passion to provide them with the best service and coverage product that suits their needs.

My wife, Mary, and I previously owned an agency and met great people along the way. We reside in Moses Lake, Washington and are the parents of five grown children along with four grandchildren. I also am a coach for pastors who are in their license credentialing process.

It is my passion to serve people and to make sure they are well taken care of. I look forward to serving you with your insurance needs.